Talk to a person.
There is no ticket queue and no autoresponder. A person answers within 24 hours, including when the answer is no.
Best for anything with detail in it: a campaign that is not delivering the way you expected, a rejection you want explained, an invoice question.
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We post what we publish. Support does not happen in a comment thread.
Already have an account? Account details, billing and support live in Settings inside the dashboard, where we can see the account you are asking about.